Frequently Asked Questions
Do I need a referral to book?
You don’t need a doctor’s referral to book with us.
Can you directly bill Worksafe or ICBC?
We do not direct bill third parties including Worksafe and ICBC. We do not have a Worksafe contract so we cannot directly bill.
Are you associated with the Hand Clinic at Vancouver General Hospital?
No. We are a private hand therapy practice in Vancouver BC. However most of our staff are well-connected to and have experience working at VGH and other hospitals.
Is hand therapy covered by MSP?
Unfortunately physiotherapy or occupational therapy services are not covered by MSP. Clients typically pay out of pocket or via their private health insurance.
Where can I park?
There is underground pay parking in the Hycroft building as well as street pay and 2-hour free parking nearby.
Should I book with a Physiotherapist or an Occupational Therapist?
Certified Hand Therapists can be either PT or OT and have both completed an international hand therapy certification exam with post-graduate training. You will find us fairly consistent in how we practice.
Clients typically choose PT or OT based on whether they have relevant insurance coverage.